Andrew Stafford

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Resume: For a copy,  please Contact Me.

PROFESSIONAL SUMMARY:

Conscientious Supervisor effective at managing and leading teams, managing store operations and realizing goal of being Famous for Customer Service. Have 6 years of management experience. Have kept first and only job for 11 years and counting. Always wanting to learn new things!

SKILLS:

  • Excellent customer service skills
  • Hourly shift management
  • POS systems
  • Personnel development
  • Customer relations
  • Detail-oriented
  • Staff training and development
  • Good with computers and technology
  • Fast learner
  • Mechanically minded
  • Opening and closing procedures
  • Customer-oriented
  • Goal-oriented

WORK HISTORY:

CHARLIE’S CAR WASH (FORMERLY GREEN LANTERN CAR WASH)

Team Player/Supervisor | Olathe, KS | July 2009 - Current

  • 6 years as a supervisor
  • Make sure all employees are trained well
  • Coach and give feedback to employees and fellow managers
  • Check and ensure that cars are cleaned to high quality standards
  • Help and ensure customers are satisfied
  • Check and ensure that wash is staffed properly depending on business traffic
  • Ensure all employees are groomed and have proper Uniform
  • Ensure all employees are knowledgeable about services and about safety
  • Ensure that this the employees favorite place work
  • Ensure all equipment is in good working condition
  • Repair faulty equipment safely and call a professional if needed
  • Proper movement of chemical barrels
  • Make sure all chemical barrels online are full
  • Confer with operation managers and/or general manager for help if needed and or advice
  • Maintained up-to-date knowledge and information about technology, safety, services, chemicals
  • Examined merchandise to verify that it was correctly priced and displayed in C-Store.
  • Assigned employees to specific duties to help keep our facilities in as new condition
  • Count cash drawers
  • Keep facilities in good condition

EDUCATION:

CONDUCTOR CERTIFICATE

Johnson County Community College

Overland Park, KS | 2018

Graduated with an A and got a 93% on GCOR Test

ASSOCIATE OF APPLIED SCIENCE Railroad Operations

Johnson County Community College

Overland Park, KS | 2018

Graduated in December 2018

Industrial Safety/OSHA 30 – Fall 2018

HIGH SCHOOL DIPLOMA

Stafford Homeschool

Olathe, KS | 2009

Graduated as a Homeschooler also did go to Johnson County Community College Senior year for dual credit.