Conscientious Supervisor effective at managing and leading teams, managing store operations and realizing goal of being Famous for Customer Service. Have 6 years of management experience. Have kept first and only job for 11 years and counting. Always wanting to learn new things!
- Excellent customer service skills
- Hourly shift management
- POS systems
- Personnel development
- Customer relations
- Detail-oriented
- Staff training and development
- Good with computers and technology
- Fast learner
- Mechanically minded
- Opening and closing procedures
- Customer-oriented
- Goal-oriented
CHARLIE’S CAR WASH (FORMERLY GREEN LANTERN CAR WASH)
Team Player/Supervisor | Olathe, KS | July 2009 - Current
- 6 years as a supervisor
- Make sure all employees are trained well
- Coach and give feedback to employees and fellow managers
- Check and ensure that cars are cleaned to high quality standards
- Help and ensure customers are satisfied
- Check and ensure that wash is staffed properly depending on business traffic
- Ensure all employees are groomed and have proper Uniform
- Ensure all employees are knowledgeable about services and about safety
- Ensure that this the employees favorite place work
- Ensure all equipment is in good working condition
- Repair faulty equipment safely and call a professional if needed
- Proper movement of chemical barrels
- Make sure all chemical barrels online are full
- Confer with operation managers and/or general manager for help if needed and or advice
- Maintained up-to-date knowledge and information about technology, safety, services, chemicals
- Examined merchandise to verify that it was correctly priced and displayed in C-Store.
- Assigned employees to specific duties to help keep our facilities in as new condition
- Count cash drawers
- Keep facilities in good condition
CONDUCTOR CERTIFICATE
Johnson County Community College
Overland Park, KS | 2018